Shipping & Refund Policy
Domestic (USA) Shipping Policy
- Free Standard Shipping on BrainFirst Blue Light Blocking Glasses. (Orders are processed within 24 hours. Standard Shipping 3-7 days)
- Fixed Rate Standard Shipping $5.95 for BrainFirst Apparel 1-6 items (orders are processed by a third party and shipped within 3-5 days. Standard Shipping 3-5 days)
International Shipping Policy
- Free International Shipping on BrainFirst Blue Light Blocking Glasses. (Orders are processed within 24 hours. Standard International Shipping to most countries 5-9 days)
- Fixed Rate International Shipping $12.95 on BrainFirst Apparel 1-6 items (orders are processed by a third party and shipped within 3-5 days. Standard Shipping 7-15 days)
International Shipping Customs, Duties and Taxes
- International shipping rates cover shipping charges only. Duties, taxes and carrier brokerage fees are not included in your order amount at checkout. Duties and taxes may be due to the parcel carrier upon delivery. These fees will be assessed by the parcel carrier, and must be paid by the order recipient.
- Customs policies vary widely from country to country; please contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
BrainFirst Blue Light Blocking Glasses Refund Policy
- 30 day money back guarantee is offered for BrainFirst Blue Light Blocking Glasses.
- Any claims for money back guarantee must be received (and processed) by us within 30 days after you have received the product.
- Glasses must be returned in original packaging and condition to qualify.
- Please contact us by using the support form if you wish to return your item.
- Please note: Office hours are Monday to Friday, and it may take 24-48 hours for us to process your request so don't leave it until the last few days before sending your request.
BrainFirst Apparel Refund Policy
- BrainFirst Apparel is manufactured by a third party.
- Any claims for misprinted/damaged/defective items must be submitted within 30 days after you have received the product. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
- Please contact us by using the support form if your item is misprinted/damaged/defective.